Tebogo Ramaoka Inc
This document is the Privacy Policy of Tebogo Ramaoka Inc. We respect your rights
to privacy as contemplated in Section 14 of the Constitution of South Africa 108 of
1996 and the Protection of Personal Information Act 04 of 2013 and we comply with
all of the Act’s requirements in respect of the collection, management and
disclosure of your personal information.
What personal information do we collect?
When used in this privacy policy, the term “personal information” has the meaning
given to it in the Act. Generally speaking, personal information is any information
that can be used to personally identify you. This may include your name, address,
telephone number, email address and profession or occupation. If the information
that we collect personally identifies you, or you are reasonably identifiable from it,
then we will treat that information as personal information.
When you visit our website or request a service from us, we may collect personal
information such as your name, employing entity and title or position, contact details
such as telephone number and postal or email address, and any other information
relating to you which you may provide.
How do we collect your personal information?
We collect your personal information directly from you unless it is unreasonable or
impracticable to do so. When collecting personal information from you, we may
collect it in various ways, including but not limited to your access to and use of our
website; registering to receive any of our publications or newsletters or attend any of
the events that we host or organize; during conversations between you and our
representatives; or when you communicate with us via email, post or fax.
We may also collect personal information about you from third parties, including
from your employer, your authorized representatives or your other professional
advisors.
What happens if we can’t collect your personal information?
In most cases, you will be required to identify yourself when you deal with us, such as
when you (or your associated company or other entity) becomes a client of ours. If
you do not provide us with the personal information described above, some or all of
the following may happen: we may not be able to accept you (or your associated
company or other entity) as a client or provide our services to you or your
associated company or other entity and we may not be able to provide you with
our publications, brochures and newsletters; and we may be unable to tailor the
content of our website to your preferences and your experience of our website may
not be as relevant, enjoyable or useful as it could be.
For what purposes do we collect, hold, use and disclose your personal information?
We will normally hold your personal information in a database. We collect, hold, use
and disclose your personal information for some or all of the following purposes:
administering our relationship with you, including providing services, responding to
enquiries and obtaining payment for our services; processing applications for
employment; business development including sending legal updates, publications, and details of events and tracking and recording your opening of our email communications and clicking on any links in our email communications; providing and administering legal services; meeting legal or other regulatory obligations imposed on us; auditing and managing the usage of our website; to update our records and keep your contact details up to date; to process and respond to any complaint made by you; and to comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or other governmental authority.
Who do we disclose your information to?
We may disclose your personal information to our employees, related entities, contractors or third party service providers in connection with the services that we are providing to you, including to our IT service providers, couriers, data room operators and discovery service providers; any third parties that we engage on your behalf or which you engage directly in connection with the services we are providing to you, including, auditors, accountants, book keepers, third party experts and other consultants or advisors; our insurers and our professional advisors, including our accountants, business advisors and consultants; any legal industry regulatory body in any of the States and Territories that we operate in; and any other organization or individual for any authorised purpose with your express consent.
In providing services to you, we will never disclose your personal information to any other person except as listed above without your consent , we will handle your personal information in the strictest confidence and we will take all reasonable steps necessary to ensure your information is kept secure as required by applicable data privacy laws. By submitting your personal information to us you agree that you do not object to any such transfer, processing or storage. If we merge, combine or divest a part of our business, we may also pass on your details to our new colleagues and the manager of any entity through which they operate unless prohibited from doing so by law or applicable professional rules.
Business development and marketing
Occasionally we may use your personal personal information to send you details of new services, legal updates, and invitations to seminars and events. However, we will only do this where you consent to being contacted in this way. These communications may be sent in various forms ( by email) in accordance with applicable marketing laws.. If you indicate a preference for a method of any other type of communication, we will endeavour to use that method whenever practical to do so.
If you prefer not to receive promotional material from us, please email us at info@tebogramaokainc.co.za and put “unsubscribe” in the subject line together with the name of the publication you wish to unsubscribe from. Our email marketing communications will also include an “unsubscribe” link.
Our website
When you visit our website we may send a ‘cookie’ to your computer. This is a small
data file stored by your computer to help improve functionality or tailor information
to provide visitors to our website with more relevant pages. We may also analyse
website traffic to identify what visitors find most interesting so we can tailor our
website accordingly.
As our website is linked to the internet, and the internet is inherently insecure, we
cannot provide any assurance regarding the security of transmission of information
you communicate to us online. We also cannot guarantee that the information you
supply will not be intercepted while being transmitted over the internet. Accordingly,
any personal information or other information which you transmit to us online is
transmitted at your own risk.
Security and data quality
We take reasonable steps to ensure your personal information is protected from
misuse and loss and from unauthorized access, modification or disclosure.We may
hold your information in either electronic or hard copy form. Personal information is
destroyed or de-identified when no longer needed or when we are no longer
required by law to retain it (whichever is the later).
How can you access and correct your personal information?
You may request access to any personal information that we hold about you at any
time by contacting us (see the details below). Where we hold information that you
are entitled to access, we will try to provide you with suitable means of accessing it
(for example, by posting or emailing it to you). We may charge you a reasonable
fee to cover our administrative and other reasonable costs in providing the
information to you. We will not charge you for simply making the request and will not
charge for making any corrections to your personal information.
There may be instances where we cannot grant you access to the personal
information we hold. For example, we may need to refuse access if granting access
would interfere with the privacy of others or if it would result in a breach of
confidentiality or legal professional privilege. If that happens, we will give you written
reasons for our refusal.
If you believe that any personal information that we hold about you is incorrect,
incomplete or inaccurate, then you may request that we correct it. We will consider
if the information requires correction. If we do not agree that there are grounds for
correction, then you may request that we add a note to the personal information
stating that you disagree with it.
What is the process for complaining about a breach of privacy?
If you believe that your privacy has been breached, please contact us using the
contact information below and provide details of the incident so that we can
investigate it. We will treat your complaint confidentially, investigate your complaint
and aim to ensure that we contact you and that your complaint is resolved within a
reasonable time (and in any event within the time required by the Act, if
applicable).
Agreement to terms of privacy policy
By using this website and/or providing information to us, you accept and agree to
the collection, use, holding and disclosure of your personal information for the
purposes described in this policy. We review our policies regularly and occasionally
may need to change or update them. Any updated versions of this privacy policy
will be posted on our website and will be effective from the date of posting. This
Privacy Policy was last reviewed and updated on 04 May 2023.
Contact information
If you have any questions about this privacy policy, any concerns or a complaint
regarding the treatment of your personal information or a possible breach of your
privacy, please contact our office using the details set out below.
We can be contacted via:
Address: No 238 Paul Kruger Street
Suite 317 Standard Bank Chambers
Pretoria
0002
Tel: (012) 943 7886
Mobile: (061) 531 8616
Email: info@tebogoramaokainc.co.za
Email: admin@tebogoramaokainc.co.za
Privacy collection notice
Your personal information is being collected by Tebogo Ramaoka, under the POPIA
ACT, we are required by law, to tell you that we collect personal information (as
defined in the POPIA ACT) about you to assist in performing legal services you have
requested and in promoting our legal services. If we cannot collect that information
we may not be able to provide legal services to you.
We collect this information mainly through our communications with you but we may do so also from other sources in the course of providing our services to you. We generally do not disclose
information about you to any person except as required in the course of providing
legal services to you or for the ordinary administration of our business. In certain
circumstances, we may disclose information about you where permitted or
authorised under the Privacy Act or other applicable law.
If you would like to inform us that you do not wish to receive promotional material
from us, request access to or the correction of information we hold about you or to
make a complaint about our treatment of your privacy, please make a written
request to us by sending an email to info@tebogramaokainc.co.za or by using
visiting our office at 317 Standard Bank Chambers, No 238 Paul Kruger Street,Pretoria,
0002.